SPA ETIQUETTE

Satisfaction Guarantee Policy : We pride ourselves on enriching the lives of all our guests with premium treatments that nurture wellness on every level. All our therapists are professionally trained.

Opening Hours : Vedaas is open from 11 am to 9pm throughout the year.

Arrive Early: We suggest you arrive at last 15 minutes early so you can focus your mind on relaxation.

Cancellation Policy : Please give us 1 hour before any cancellations.

Spa Attire : You will be provided with a robe and disposable undergarment before your spa treatment. Our therapists will always use draping techniques to respect your privacy.

Valuables : We suggest that you leave your valuables in the safe provided in your massage room.

Ensuring a Wonderful Spa Experience : We welcome you to discuss openly your likes, dislikes, concerns or questions with your therapist before and during treatment. Customer Service : We aim to delight. Please let us how we can enhance your spa experience. If, for any reason you are dissatisfied, please see the spa manager.

Cell Phones : please turn your mobile off when you enter the spa. This will help ensure that you, as well as everyone else, receives the most relaxation treatment.

Tobacco and alcohol : For your safety, Vedaa’s is a non-smoking facility and clients under the influence of alcohol are strictly not allowed.

Health : Kindly let the therapist know for any allergies, disease or any ailment prior the treatment.

Minimum Age Requirements : Guests must be at least 18 years of age to receive treatments or utilize spa facilities.

Please note that Vedaas is a family spa and for any bad verbal or physical behavior with the therapist would mean in immediate termination of the treatment and full payment will be charged.